• Office Location

    Don H Lowrance, MS, DDS, PC
    5282 Medical Drive,
    Suite 430
    San Antonio, Texas 78229
    (210) 294-5111


    We are located in a 4 story building located at the corner of Medical Dr. and Babcock Rd. You can enter from Medical Dr. or Babcock Rd. Take the elevator in the lobby, to 4th floor, and turn right. We are in the same offices as Dr. Ana Maldonado and Dr. Robert Busby.

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  • Patient Forms

    Affordability

    Do insurance companies cover oral appliance therapy?
    Yes.  Most medical insurance companies cover oral appliance therapy for treatment of diagnosed obstructive sleep apnea.  In our office it is our experience that over 90% of the patients will have coverage for this treatment.  However, no company covers treatment for snoring only.
    Do most insurance companies have providers (dentists) in the network for oral appliance therapy for sleep apnea?
    No, most insurance companies do not have in-network providers (dentists) for this treatment.  However, they do pay at network level for this treatment.  An exemption is obtained from the insurance company.
    Can I still come to see Dr Lowrance and get coverage for my treatment even if he is not a provider in my insurance network?
    Yes.  If there is no in-network provider within the insurance plan then the insurance company is required to pay the claims at in-network rates and you should get your maximum coverage for the treatment.  If there is an in-network provider, you can still see us, and you would receive out-of-network benefits.

    insurance companies?
    Yes.  This office is a provider for Blue Cross Blue Shield Health Plan and Harvard Pilgrim Health Plan.
    Does the office have payment options that will reduce my out-of-pocket expense for treatment?
    Yes.  We offer interest–free financing for up to 12 months on all office visits and treatment.  This usually allows enough time to receive your insurance reimbursement so you can get your maximum insurance benefit while reducing your out-of-pocket expense.

    Is Dr Lowrance a provider for any insurance companies?
    No.  Dr Lowrance has not signed contract or covenant agreements with any insurance company.  It is not necessary for treatment of TMJ or Sleep Apnea.
    Does the office have payment options that will reduce my out-of-pocket expense for treatment?
    Yes.  We offer interest–free financing for up to 12 months on all office visits and treatment.  This usually allows enough time to receive your insurance reimbursement so you can get your maximum insurance benefit while reducing your out-of-pocket expense.  Care Credit is our main finance organization.  You can apply over the phone on by computer.

    Why do I need to pay for care at the time of the visit?
    Since our office is not a provider in your insurance network, then we do not have free access to information about your insurance coverage rates, co-payments, and deductibles (which change constantly).  You will know before we do any work what your insurance provider will likely pay.  We will submit the insurance claim for you and provide the necessary documentation to help you receive your maximum insurance benefits, and we find that over 90% of our patients have coverage for their treatment.  It is our practice to require payment at the time of service, and you will be reimbursed by your insurance company according to your policy.
    Payment can be through financing, credit card, check or cash.  A 5% discount is giving for cash or check.
    How do I find out how much my insurance company will cover for this treatment?
    Our office will send a letter to your insurance company asking for a pre-treatment determination of benefits under your policy.  The insurance company will respond by sending a letter back to you, with a copy to us, explaining your coverage for this treatment.  If the letter does not specify what percentage of the cost is covered, we recommend that you call your insurance company to get that information.  Some of the questions you should ask your insurance representative are:
    What is my percentage of coverage for oral appliance therapy for treatment of obstructive sleep apnea (code # E0486)?
    What is the fee range of coverage?
    Are there any in-network providers for this specific treatment in my insurance plan?
    If there are no providers within the network will my coverage be at an in-network percentage?
    If there are providers within the network, what is my coverage if I see an out-of-network provider?
    Do I need a referral from a physician to see the dentist who treats this problem?

    How do I find out how much my insurance company will cover for this treatment?
    Our office will call your insurance company asking for a pre-treatment determination of benefits under your policy.  The insurance company will respond by sending a letter back to us, explaining your coverage for this treatment.  If the letter does not specify what percentage of the cost is covered, we will recommend that you call your insurance company to get that information.  We will give you the name and telephone number of the person of call.  Some of the questions you should ask your insurance representative are:
    What is my percentage of coverage for oral appliance therapy for treatment of obstructive sleep apnea (code # E0486)?
    What is the fee range of coverage?